Case Study - Beneva

How Beneva increased their ad revenue while cutting on ad costs.
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Beneva teamed up with BK to generate 34% in incremental ad revenue while saving 34% in ad costs.

About the company

Beneva is one of the top property and casualty insurers in Quebec and the largest mutual insurance company in Canada.

The challenge

Like many major advertisers, Beneva wanted growth, but not at the expense of higher CPAs. It was specifically seeking to grow its conversions and leads without any negative impact to CPA and while managing investments.

The approach & strategy

Leveraging Beneva’s subject expertise and brīt klik’s domain knowledge, the team began by first defining an innovative new semantic architecture for customer queries. This allowed SA360’s advanced algorithms to maximise the potential of Beneva’s historical search data.

Campaigns were then tuned via feedback from daily data sets to automate the development of the structure while continuously evolving around new areas that were optimized to improve customer relevance.

The results

The new framework significantly improved the speed and robustness of data that throughput to SA360’s algorithms. As a result of this improved efficiency and fast learning done at scale, brīt klik and Beneva were able to decrease CPA by 1% while growing overall media investment by 62%.

Platform Used

  • Search Ads 360
  • Campaign Manager 360
  • Google Analytics 360
  • Google Cloud Platform
%
Increase in
ad spend
%
Decrease in cost
per acquisition
%
Increase in conversion rate

BK permitted an increase in profitable leads that exceeded our expectations. SEM has now become an essential part of our revenue stream.

Beneva Insurance Nicolas Côté – Digital Media Manager at Beneva